Returns & Refunds policy

You can inform us of your decision by e-mailing doubledoodledesigns@gmail.com

Conditions of Return

• You are entitled to return your order within 7 days of receiving.

• You must inform us of your intention to return by e-mailing doubledoodledesigns@gmail.com within 7 days of receiving.

• Buyer is responsible for return shipping costs.

• Buyer is responsible for loss in value (as agreed upon with seller) if an item isn’t returned in it's original condition.

• You will be reimbursed within 1-3 business once we receive the returned item. We will use the same means of payment as you used for the order.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The item was received in the last 7 days

• The item is not personalized

The following items cannot be returned:

• Any item made to your specific specifications or clearly personalized.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail at doubledoodledesigns@gmail.com